Privacy Policy

This Privacy Policy describes how The Grant Collection and its family of properties (collectively, "we," "us," or "our") collect, use, and share information about you when you visit our websites, submit inquiries, or otherwise interact with us online. Please read this policy carefully. By using our websites, you agree to the practices described here.

 

1. Who We Are

The Grant Collection is a Michigan-based hospitality group. This policy applies to all websites operated under The Grant Collection brand, including but not limited to properties such as Ivy House. Our principal place of business is located in Michigan, United States.

​

Questions about this policy may be directed to us at:

The Grant Collection

Email: info@thegrantcollection.com

Website: thegrantcollection.com

 

2. Information We Collect

We collect information you provide directly and information collected automatically when you use our websites.

Information You Provide

When you fill out a contact or inquiry form, request availability, or subscribe to our email list, we may collect:

• Your name

• Email address

• Phone number

• Event details (date, guest count, type of event)

• Any other information you choose to include in a message

Information Collected Automatically

When you visit our websites, we and our third-party service providers automatically collect certain information, including:

• Pages visited and time spent on each page

• Browser type and version

• Device type and operating system

• Referring website or source

• General geographic location (city/region, not precise location)

• Interactions with page elements (clicks, scrolls, form interactions)

This information is collected through cookies, pixels, and similar tracking technologies, described further in Section 5.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or booking request

• To send you information about events, availability, and offerings you have requested

• To send marketing emails if you have subscribed (you may unsubscribe at any time)

• To improve our websites and understand how visitors engage with our content

• To analyze traffic patterns and measure the effectiveness of our marketing

• To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

 

4. How We Share Your Information

We do not sell your personal information. We may share information with the following categories of third parties only as necessary to operate our business:

Service Providers

We use third-party vendors who process data on our behalf. These include:

• Google LLC — analytics, tag management, and advertising (Google Analytics, Google Tag Manager). Google may receive data about your site visits through cookies. Learn more at policies.google.com/privacy.

• HubSpot, Inc. — customer relationship management, email marketing, and inquiry/booking forms. HubSpot stores contact information you submit through our forms and tracks email engagement. Learn more at legal.hubspot.com/privacy-policy.

These providers are contractually required to use your data only to provide services to us and may not use it for their own purposes.

​

Legal Requirements

We may disclose your information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of The Grant Collection, our guests, or others.

​

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.

 

5. Cookies and Tracking Technologies

Our websites use cookies and similar technologies to improve your experience and understand how our sites are used.

What Are Cookies?

Cookies are small text files stored on your device by your browser. They allow websites to remember your preferences and understand how you interact with the site.

Types of Cookies We Use:

• Essential cookies: Required for core website functions. These cannot be disabled without impacting site functionality.

• Analytics cookies: Used by Google Analytics to help us understand visitor behavior, traffic sources, and site performance. This data is aggregated and not used to identify individuals.

• Marketing cookies: Used by Google and HubSpot to understand how users interact with our marketing and to deliver relevant content. These may track visits across websites.

Your Cookie Choices:

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our websites. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Inquiry and contact form submissions: Retained for up to 3 years to support follow-up and relationship management.

• Email marketing records: Retained until you unsubscribe or request deletion.

• Analytics data: Retained per Google Analytics default settings (up to 26 months) and HubSpot defaults.

You may request deletion of your personal information at any time (see Section 7).

 

7. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information. We honor these requests for all users regardless of location:

• Right to know: You may request a summary of the personal information we hold about you.

• Right to delete: You may request that we delete your personal information. We will comply unless we are required to retain it for legal or contractual reasons.

• Right to correct: You may request that we correct inaccurate information we hold about you.

• Right to opt out of marketing: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.

• Right to opt out of analytics tracking: You may use the Google Analytics Opt-Out tool or adjust your browser’s cookie settings.

To exercise any of these rights, please contact us at info@thegrantcollection.com. We will respond to verifiable requests within 30 days. We will not discriminate against you for exercising your privacy rights.

 

8. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

We do not sell or share your personal information for cross-context behavioral advertising as defined by the CCPA. You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information. To submit a request, contact us at info@thegrantcollection.com. You may also designate an authorized agent to submit requests on your behalf.

For more information about California privacy rights, visit oag.ca.gov/privacy/ccpa.

 

9. Children’s Privacy

Our websites are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete it.

 

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

 

11. Links to Third-Party Websites

Our websites may contain links to third-party websites, such as vendor partners or social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

 

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Grant Collection

Email: info@thegrantcollection.com

Website: thegrantcollection.com

Mailing Address: 3657 63rd St., Saugatuck, Michigan 49453, United States